Shipping Policy

At Vellaluxe, every order is handled with care to ensure a seamless and elevated shopping experience.

Order Processing 

 All orders are carefully processed within 1–2 business days. Orders placed on weekends or public holidays will be attended to on the next working day.

Delivery Timeline  

- Metro cities: 3–5 business days  
- Other locations: 5–7 business days  

We partner with trusted courier services to ensure your order reaches you safely and promptly.

Shipping Charges  

- Prepaid Orders: Complimentary shipping across India  
- Cash on Delivery (COD): Available for your convenience  

Order Tracking  

Once your order is dispatched, you will receive tracking details via email or SMS, allowing you to follow your package every step of the way.

Order Confirmation

 To maintain a smooth delivery experience, our team may reach out to confirm select Cash on Delivery orders prior to dispatch.

Delays  

While we strive to deliver within the estimated timelines, unforeseen delays may occasionally occur due to external factors beyond our control.

Address Accuracy  

We kindly request you to ensure all delivery details are accurate at checkout. Vellaluxe cannot be held responsible for delays resulting from incorrect or incomplete information.

For any assistance, please reach out to us at info@vellaluxe.in

Thank you for choosing Vellaluxe. We look forward to delivering something special to you.